Frequently Asked Questions (FAQ)

Usually, yes. We try to fulfill orders in a timely manner and leave time for new ones. However, if you see a notice that commissions are closed, you can email me through the form on the website or through contacts and find out when the orders will be open.

Yes! We specialize in custom orders. You can choose colors, materials, and other details.

The average production time is 1 to 6 months, depending on complexity and the availability of materials.

Yes! We offer flexible payment plans. You can place an order with a 30% upfront deposit, and the remaining amount can be split into installments. The final payment must be completed before shipping. Contact us to discuss a plan that works for you!

We accept credit cards, bank transfers and cryptocurrency.

Yes, paying with cryptocurrency has no service fee and so you will get a 5% discount when you pay with this method

Yes! We ship worldwide. Shipping costs and delivery times vary by country.

Usually it takes 2-3 weeks

We use high-quality faux fur, LED panels, and durable base structures.

We recommend gentle hand washing, storing in a dry place, and avoiding overheating the electronics.

Since all fursuits are custom-made, we do not accept returns. However, we offer assistance with adjustments if needed.

Yes! We offer a 6-month warranty and free repairs for any manufacturing defects.